Legal
Terms of Service
The conditions for using Golden Sterling Logistics services and website.
By using the Golden Sterling Logistics website, tracking tools and services, you agree to these Terms of Service. If you do not agree, please do not use our services.
Our services
Golden Sterling Logistics provides freight, parcel and logistics services within Türkiye and across borders. Service availability, transit times and coverage are subject to the terms agreed at booking.
Tracking information
Tracking updates are provided based on scans and events recorded in our system. While we work to keep information accurate and timely, occasional delays or errors may occur.
Liability
Our liability is limited to the terms agreed in the shipping contract. We are not liable for delays or losses caused by events outside our reasonable control, including weather, customs, strikes or incorrect address information.
Payment and charges
Charges are based on the service selected, weight, dimensions and destination. Payment terms are agreed at booking. Additional charges may apply for re-delivery, storage or address correction.
Acceptable use
You may not use our services for illegal, dangerous or prohibited items. You must provide accurate shipment details and comply with all applicable laws and regulations.
Termination
We may suspend or terminate access to our services for violations of these terms, fraud, non-payment or other conduct that harms our operations or customers.
Changes to these terms
We may update these terms from time to time. The current version will always be posted on this page with the effective date of the latest update.
Contact us
For questions about these terms, email support@goldensterlinglogistics.com.